Your information
This policy explains how Let Me Fix It Auto collects, uses, stores and shares personal information.
Last updated: 1 September 2026
Business details
Business: Let Me Fix It Auto
ABN: 24 465 474 425
Service area: Sunshine Coast, Queensland
Email: letmefixitauto@gmail.com
Phone: 0455 463 789
We may collect your name, mobile number, email address, suburb, preferred contact method, vehicle make, model and year, registration number and state, and details or photos of the service or problem. We may also keep records of quotes, bookings, work completed, invoices, payments and communications with you.
We collect information you provide by phone, SMS, email, through this website, or during the provision of mechanical services. When you submit the website booking form, the details are securely saved as a booking request for us to review. If you choose to send an SMS copy, your device and mobile provider also handle that message.
We use personal information to respond to enquiries, identify your vehicle, prepare estimates, arrange bookings, provide and follow up services, communicate about repairs, issue invoices and receipts, keep business records, manage payments and meet legal obligations. If you do not provide the requested information, we may be unable to assess or complete your enquiry.
We may share information only where reasonably needed with service providers that support our business, such as accounting, invoicing, payment, communications, website hosting or professional advisers, or where required or authorised by law. We do not sell or rent personal information.
Information may be stored in our secure website booking system, phone, email, accounting or invoicing systems and business records. Access to the booking manager is restricted to authorised business users. We take reasonable steps to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. No online or electronic system can be guaranteed to be completely secure.
We do not currently use advertising cookies or website analytics. Our website hosting provider may process standard technical information needed to deliver and secure the site, such as an IP address, browser information and access logs.
You may ask what personal information we hold about you or request a correction by contacting us. We may need to verify your identity before responding. In some circumstances, access may be limited where permitted by law.
Contact us if you have a privacy question or complaint. Please explain your concern and include enough information for us to investigate. We will review it and respond within a reasonable time. If you are not satisfied and the Privacy Act 1988 applies, you may contact the Office of the Australian Information Commissioner.
We may update this policy when our services, systems or legal obligations change. The latest version will be published on this page with the revised date.